Frequently asked question
    Frequently asked questions  
   

1-What is the target age group for Modeltech's simulators and options?

2-How do Modeltech simulators complement your education programs?

3-Do the simulators come with instructions?

4-What is the warranty?

5-What are the dimensions & weight of the simulators?

6-Are the simulators easy to transport?

7-Is the protective cover essential to transport the unit?

8-What is the difference between the Hazard Hamlet "Standard & Economical" models?

9-What is the advantage of the Hazard Hamlet over other high voltage display boards?

10-How easy is the Hazard Hamlet simulator to operate?

11-What is the voltage of the electrical arcing?

12- What is the difference between the Original Version & Large Group version "Hazard House"?

13-What's the difference between the Hazard House and the Sparky®'s Hazard House?

14-What are the neighborhood risk panels and the Hazard House packages?

15-How do you clean background graphics in the House?

16-How long should a bottle of liquid smoke last?
Can I use the liquid smoke used in a Safety Trailer's smoke generators?


17-Can Modeltech products be purchased on a payment plan?

18-Can you assist us with locating funding?

19-How can we acknowledge any sponsors that contribute funding for the simulator?

20- How does the "Midas Touch Display" work?

 

 
1-What is the target age group for Modeltech simulators and options?  
Our simulators can be used with all age groups from daycare to seniors. They are often used with pre-school & elementary school age kids, but are equally effective at conveying safety messages to seniors, especially with our Hazard House Product. Because of the great number of features and elements built into the simulators, educators can easily adapt their presentations to the audience.
 
2- How do Modeltech simulators complement your education programs?  
It's not just about the simulators; we provide comprehensive options with full packages. The simulator, joined with other supportive products like our Midas Touch Display, our Web Sites specific for each product & adapted giveaways, will allow you a much broader array of topics to choose from. More importantly, the options involve both the kids & their parents through our web products. The kids get to bring home personalized handouts that invite the parents to learn more about safety with their kids on an interactive website that is unique to our customers. Monthly statistics help you track the progress of your efforts.
 
3- Does the simulator come with instructions?  
Your unit comes with a detailed User Guide that contains a suggested script, which describes in great detail the information that should be covered in each room. Instructions on how to plug in the unit, fill up the smoke pots (Hazard House), and use the remote control are also included in this comprehensive guide. We also supply you with training video that shows how to setup and operate the simulator (Hazard House).
 
  4- What is the warranty?  
 
Your brand new simulator comes with a full one-year warranty on parts and labor. In addition, certain models offer the possibility to purchase extended years of warranty.
 
5- What are the dimensions & weight of the simulators?
This website contains the specs for each model we offer. From our menu, select the model that interests you and look for the "Technical Specs" tab. A simple click will answer your questions.
6-Are the simulators easy to transport?
All our simulators have been specially designed to be easy to set-up, dismount and transport. The structure is constructed of very tough but light material. They are mounted on casters for easy portability. A special leash handle allows the presenter to pull the unit along the ground.
7-Is the protective cover essential to transport the unit?
The covers are recommended for our models as they protect your investment. Although most models don't require it (except for Hazard Hamlet Standard version) it is a good idea to get a cover to ensure longevity of your program.
8-What is the difference between the Hazard Hamlet "Standard & Economical" models?
The "Standard" Hazard Hamlet model is the most popular electrical safety model. It has 2 modules, has more animated scenes, and each animated scene has a button that is activated by the remote control. The "Economical" model is a smaller unit, consisting of only one module. It has fewer animated scenes but conveys the major electric safety messages required by most educators. The "Economical" model does not have a remote control but still allows for remote activation through a special cable. .
9-What is the advantage of the Hazard Hamlet over other high voltage display boards?
The "Hazard Hamlet" is safe! You do not have to wear gloves when operating the unit. Unlike other boards, there is no danger of being harmed when using the "Hazard Hamlet". The unit is easy to use, and you do not have to be a lineman to operate it. The Hazard Hamlet depicts all the typical electrical hazards in the neighborhood as well as in the home. The display is a vertical 3-D representation of the town, allowing it to be more visible to your audience. On the other hand, even if the simulator is safe, it does create real live electrical arcing. Do not touch the arc. Use caution, but be aware that other high voltage display boards currently available on the market could truly harm you or your audience.
10- How easy is the Hazard Hamlet simulator to operate?
The unit only takes a few minutes to set up. It is easy to transport as it's on casters for maximum portability. It can safely be used by any member of the utility staff; like public relations personnel, linemen, management or others who are comfortable with the subject of electrical safety.
11- What is the voltage of the electrical arcing?
The simulator operates with regular 120v current. The simulator then transforms the electricity to a voltage of approximately 10,000 volts with a 2 milliamps current at arcing points.
12- What is the difference between the Original Version & Large Group version "Hazard House"?
Size! The major difference is that the Large Group version is about twice the size of the original one. Surprisingly enough, the bigger model is lighter to carry because it is broken down into 2 modules and an accessories bag (see detailed specs on the products page). Of course, the bigger model takes a few extra minutes to set-up, but it gives you the potential of much large audiences. The Original version Hazard House is appropriate for groups of up to 30 kids and the Large Group version Hazard House is good for groups of up to 75 kids. The bigger model is about 49% more expensive that the smaller model for 75% more display space.
13-What's the difference between the Hazard House and the Sparky®'s Hazard House?
The Sparky® edition of the Hazard House is all-inclusive. It's a package, built around the Sparky® character and the NFPA Risk Watch® program. Priced as a package, it includes all of the available options as well as adds extra NFPA stuff.
Specifically, you get:
· Ten (10) extra Home Hazard Safety illustrations
· One extra Header Banner of Sparky The Fire Dog®
· Please consider the additional available package set that permit you to adjust your Hazard House® presentations to your local issues. Sets range from farm safety to emergency preparedness and more.

14-What are the neighborhood risk panels and the Hazard House packages?
The Hazard House is built with a set of special dual panels that form the doors of the Hazard House simulator. When fully opened the unit reveals the inside view of the "house", when split opened, it show the outside view of the home. In that latter mode, you can use a series of packages that are available as options, to relate topics like injury prevention and neighbourhood safety (NFPA's Risk Watch® Program) or topics ranging from Farm Safety to Urban Wildfire Interface to Disaster Preparedness and more…
15-How do you clean background graphics in the House?
The only maintenance required for the background graphics in the Hazard House, SmartHouse and Gas Hazard House is to wipe it down with a dry cloth regularly. This technical question and many others are addressed in the specific product "User Guide" Book.
16- How long should a bottle of liquid smoke last?
Can I use the liquid smoke used in a Safety Trailer's smoke generators?
Depending on the number of presentations done, average liquid use is about one or two bottles per year. It is recommended that you order replacement liquid smoke directly from Modeltech. Do not use "Safety Trailer" or "Stage" smoke liquid, as it does not have the same chemical composition.
17-Can Modeltech products be purchased on a payment plan?
Yes, call us for details
18- Can you assist us with locating funding?

We will support you in your initiatives to get funding by:
· directing you to potential sponsors
· suggestion community grants or foundations

 

19- How can we acknowledge any sponsors that contribute funding for the simulator?
If you like, the name and/or logo of any sponsor can be placed on a banner at the bottom of the unit. This is a great way to advertise the contribution of sponsors that have made the purchase of this simulator possible. Additionally, if you decide to order the program Door hanger Handouts and Personalized Website, we could add sponsor information onto them.
  20- How does the "Midas Touch Display" work?
  The MTD interacts with your hazard simulator. The simulator becomes a "slave" to the "Midas Touch" offering a semi-automated presentation. This mode of operation can engage a series of events. Use the wireless remote to activate simulations (like smoke or electrical zapping), run audio presentations and even start a video re-enactment on the monitor to bring more depth to the message. Your presenter is essential to the education process, but the connectivity between the MTD and the Hazard House will assist him in making a flawless presentation. The possibilities are endless.